Digital transformation and service automation -General Organization for Insurance and Pensions

General Organization for Insurance and Pensions

A Syrian government agency considered one of the cornerstones of social security in the country. The institution is primarily responsible for managing insurance benefits and disbursing monthly pensions to retirees.

The administrative structure of the General Organization for Insurance and Pensions

A hierarchical structure linking the center to the branches, to ensure the management of retirees' files (civilian and military).

Breaking news

The Syrian Postal Corporation announced the disbursement of pensions for retirees covered by the social security system

A conditional amnesty in the social security system as a transitional mechanism to revitalize the Syrian economy

President Ahmed al-Sharaa issues a decree increasing salaries and wages for state employees

Launching the data update service via SMS

Tenders

We welcome specialized companies to participate in the tenders. Please see the terms and deadlines.

Tender details

Complaints

For inquiries or to file a complaint

2211554 - 2211556

Digital transformation and service automation

- Electronic Data Update: The plan aims to eliminate the annual paper-based review process and replace it with a text messaging system (such as the number 3346) or mobile applications for updating retiree data.

- Electronic Archiving: Completing the archiving of all retiree files (civilian and military) to expedite the "settlement of entitlements" process from months to just a few days.

Decisions and circulars

The latest decisions and circulars issued by the institution and regulatory bodies

Corporate Plan

Full digital transformation and development of social protection systems to ease the burden on retirees

Branches of the institution

Main branches are located in major city centers